Set-up of a best-in-class procurement department – SERVICES

Our client is a semi-public services company with a top-of-mind-position when it comes to travel & hospitality. Aiming to be among the world’s finest in its relevant segment.

• Generating cost awareness and building a procurement platform
• No processes, nor tools present
• Low procurement maturity
• Market tendencies: decreasing prices + increase in alternatives
• Generating buy-in and credibility on an ExCo-level

• Succesful transformation of procurement department in several stages. From reactive / non-structured to harmonized and best in class.
• Multi-year project with purely process-oriented approach in the first year, resulting in 15% savings purely on installing procurement as an upstream-involved role.
• Successful stakeholder management
• Implemented category management, evolved to supplier relationship management and constructed a procurement intelligence department that largely facilitated decision-making.
• Set up of contract database
• Implementation of full blown MSP for consulting-& professional services.
• Realization of multiple CAPEX-projects (construction & renovation)
• Massive volume of savings generated in an organic/durable manor: indirect spend – maintenance & equipment – Capex.
• Upstaffing of department through temporary high skilled ressources, performing quality permanent hirings along the way to optimize continuity.